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When medical insurers won’t pay for his son’s needed heart transplant, cash-strapped dad John Quincy Archibald (Denzel Washington) goes ballistic, taking the staff and patients at a Chicago hospital ER hostage. As police Chief Gus Monroe (Ray Liotta) and negotiator Frank Grimes (Robert Duvall) attempt to defuse the tense standoff, Archibald demands that his son receive a new heart, or else. Powerful and timely drama also stars Anne Heche, Kimberly Elise, James Woods, Eddie Griffin. 112 min. Widescreen (Enhanced); Soundtracks: English Dolby Digital 5.1, Dolby Digital stereo Surround, DTS Surround; Subtitles: English; audio commentary; deleted scenes; documentaries; theatrical trailer; DVD-ROM content.